#bio6052_docs
arctic irisBOT
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earnest sandal
Hi! Can you share the Subscription ID with me?
arctic irisBOT
rancid haven
Hi, taking over as my teammate needs to step away. Let me catch up.
rancid haven
I do not see a failed payment, I see this invoice as paid: in_1QxVFpKrkdGViW7BVuDkhqsL
Where are you looking exactly?
foggy drum
The invoice did not fail; it was paid as expected except for the payment method. it was paid via SEPA Debit, but needed to be paid via iDeal
You can see that in the payment pi_3QxVFqKrkdGViW7B20ewdmmc
rancid haven
Ah, that is expected since recurring iDeal payments use SEPA under the hood: https://docs.stripe.com/payments/ideal
Specifically, here 'Recurring payments with SEPA Direct Debit'
So this is all expected
foggy drum
Can I achieve what I want differently?
rancid haven
No, it is just how it works
For iDeal to work for recurring payments, it uses SEPA under the hood
foggy drum
So if I need to charge a trial, a customer will be charged via SEPA, right?
rancid haven
What does 'charge a trial' mean?
foggy drum
I have several subscriptions with a paid trial period. Since the subscriptions do not support a paid trial period, as stated in the documentation, I charge the client for the trial period, and my main goal is for this fee to be through iDeal, not SEPA, but the subscriptions themselves should go through SEPA
rancid haven
That won't work. You would only see iDeal for one time payments. If you use that for one time payments, you will not be able to use that payment method for future use
foggy drum
The only way is to show the payment form twice: once for a one-time payment, and once for a subscription payment? Just clarifying
rancid haven
Yes!
That would add more friction
Why is this important to you?
I'm trying to better understand why seeing iDeal is important even if the payment succeeds?
foggy drum
The person to whom I connected the payment form noticed this and said that it should work as I described above. Unfortunately, I don’t know the reasons.
rancid haven
So the end customer pointed this out?
arctic irisBOT
rancid haven
For recurring charges, this is how it works and there is not a way around it but to have then come to your payment page twice.
foggy drum
Thank you, you helped me a lot!