hamza-shakeel_error | Stripe Developers | Page 1

jaunty cargoBOT Feb 28, 2025, 10:52 AM

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neon granite Feb 28, 2025, 10:56 AM

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hi there!

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then almost 20 or 30 users are getting double charge problems
can you share some PaymentIntent ID (pi_xxx) with this issue?

flint kelp Feb 28, 2025, 10:58 AM

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I dont have access to client's stripe dashboard . BUt issue is this , I just want to know if there is anything I can do to prevent that issue

issue :
I am a developer , and using stripe in a project where we have more then 10,000 users traffic. In Our system , there are different plans which users can Buy .

But I am having an issue that , if 3000 users are buying plans , then almost 20 or 30 users are getting double charge problems within same time span.
I am still unable to reproduce this . Can you tell ?

neon granite Feb 28, 2025, 10:59 AM

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I would need concrete information in order to look into this.

jaunty cargoBOT Feb 28, 2025, 11:09 AM

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flint kelp Feb 28, 2025, 11:15 AM

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if any user is getting this issue ,
currency_not_supported
Then how can we tackle this , this was causing user for payment decline and when he tried many times , then get charged many times

neon granite Feb 28, 2025, 11:16 AM

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can you share a Request ID (req_xxx) with this issue?

#hamza-shakeel_error