#jaime-la-gym_best-practices
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- jaime-la-gym_best-practices, 1 day ago, 28 messages
floral kiln
👋
said that a transfer reversal will fail if thers is on balance on the connect account,
Can you share more details ?
Can you describe the test you made ?
red prismBOT
native ginkgo
Note that connected account balances can go negative, and those will either be paid out of future payments, debited against the external account or become the responsibility of your platform depending on the exact scenario.
Review here for handling negative balances: https://docs.stripe.com/connect/account-balances#accounting-for-negative-balances
potent talon
Can you describe the test you made ?
I juste reversed a transfer of 49 euros on a account where thé balance was just 6
What's the best practice regarding that case do i make the account go négative and ill sée later or do i wait for the money to bé here ?
native ginkgo
That's really up to you, but if you want the account to cover the balance if possible you should probably reverse the transfer when you make the refund etc
potent talon
Si the order is refunding and then reverse ?
So*
I can have multiple transfer on a refund
native ginkgo
If you do multiple transfers its really up to you. You could account for the refunded amount for an account yourself and transfer less later for example, or reverse the transfer and let the stripe balance handle that. it depends on your business needs and account relationships and how you represent these flows.
potent talon
Si its not good or bad its just an equivalent choice ?
native ginkgo
Correct, its a choice for you to make about how to make the connected account cover the refunded amount, if at all.