#ciri_api
north lagoonBOT
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mystic nimbus
I'm unsure off the top of my head on the byte size we use. I think it should be 1024 bytes, but I'd recommend double checking with the Support https://support.stripe.com/contact
Alternatively, can give it a try to test whether 512KB based on 1024 bytes will throw an error
clever cedar
ok, i've asked the support, but their approach on solving the issue doesn't seem right, anyway I've done a few tests, can you confirm if my reasoning is correct:
I've tried an uploaded a 516KB image based on a 1000B system, that based on a 1024 B system is 503KB, stripe rejected that logo, so stripe system must be based on a 1000B system, at least for logos and icons.
mystic nimbus
The logic sounds right to me. Do you have the request ID that the error was thrown, so that I can double check?
clever cedar
No because i did it from the stripe dashboard and the error from the network console said that the file uploaded was too large, so that was enough
north lagoonBOT
clever cedar
I've uploaded the same image through API, thats the req
Request req_uWPhxYzJo9LanD: The file you uploaded was too large. Please upload a file smaller than 512 kB
Also the support on https://support.stripe.com/contact told me that is process based on 1024, but if that's true the test i did before should have passed
unkempt bough
I think your finding is accurate yes. We can confirm if you write in directly to our team: https://support.stripe.com/contact/email?topic=api_integration
clever cedar
ok, I'll open another thread there, thanks!
unkempt bough
That comes directly to our engineering team so we can confirm for you
clever cedar
ok, thank you