toms_api | Stripe Developers | Page 1

remote cargoBOT Feb 27, 2025, 6:29 AM

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fathom hull Feb 27, 2025, 6:29 AM

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Hi

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I have an issue thst looks pretty strange

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From my PHP application, i am able to create customers, attach payment methods to them, pay suscriptions for my app, everything, but detach a payment method from customers

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Whenever I use $stripe->paymentMethods->detach('pm_1Qx0DqCWWL62jZg8ZeFY7YHN', []);, it seems the SDK file called ApiRequestor.php says I have a bad request code 400, with an (HTTP response code was 400, json_last_error() was 4)

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It's weird, if I use $stripe->paymentMethods->retrieve('pm_1Qx0DqCWWL62jZg8ZeFY7YHN', []); it works, it retrieves it and I can see the customer who this payment method is attached to, everything, why would detach method fail?

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the only thing i change is "retrieve" for "detach" and it fails

opal thunder Feb 27, 2025, 6:40 AM

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Can you share the request ID (req_xxx) that returned 400? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

fathom hull Feb 27, 2025, 6:41 AM

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It does not even reach Stripe

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no register on stripe is shown so there is no req_id

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I have the Req ID of the "retrieve" that works, but "detach" does not seem to reach Stripe dashboard

opal thunder Feb 27, 2025, 6:43 AM

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Which stripe-php version are you using?

fathom hull Feb 27, 2025, 6:43 AM

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lastest

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https://xperiencefitness.online/quitar-pago here you can see the error

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Maybe this can help understand what i'm doing and what works and that that dont

Captura_de_pantalla_2025-02-27_a_las_12.47.25_a.m..png

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The output of that method is here:
https://xperiencefitness.online/quitar-pago

opal thunder Feb 27, 2025, 6:56 AM

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From your request history, you're using stripe-php v16.6.0

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Checking on how to detach a payment method in this version

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Could you share the full error trace of your exception in catch block?

fathom hull Feb 27, 2025, 7:01 AM

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let me see how

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https://xperiencefitness.online/quitar-pago

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(HTTP response code was 400, json_last_error() was 4) Stack trace: #0 /home/xperiencefitness/vendor/stripe/stripe-php/lib/ApiRequestor.php(136): Stripe\ApiRequestor->_interpretResponse() #1 /home/xperiencefitness/vendor/stripe/stripe-php/lib/BaseStripeClient.php(184): Stripe\ApiRequestor->request() #2 /home/xperiencefitness/vendor/stripe/stripe-php/lib/Service/AbstractService.php(75): Stripe\BaseStripeClient->request() #3 /home/xperiencefitness/vendor/stripe/stripe-php/lib/Service/PaymentMethodService.php(101): Stripe\Service\AbstractService->request() #4 /home/xperiencefitness/application/controllers/Customer.php(87): Stripe\Service\PaymentMethodService->detach() #5 /home/xperiencefitness/system/core/CodeIgniter.php(533): Customer->detach_customer_payment() #6 /home/xperiencefitness/public_html/index.php(318): require_once('/home/xperience...') #7 {main}

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Does this works?

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Captura_de_pantalla_2025-02-27_a_las_1.13.30_a.m..png

opal thunder Feb 27, 2025, 7:15 AM

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Thanks for sharing! The discord is busy now, so it'll take time to respond

fathom hull Feb 27, 2025, 7:15 AM

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No worries, thanks in advance

tender hill Feb 27, 2025, 7:21 AM

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Hi @fathom hull I'm Jack and I'm also an engineer from Stripe

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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings -> Business -> Account Details

fathom hull Feb 27, 2025, 7:22 AM

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Nice to meet you Jack

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Sure, acct_1K7PtKCb4w3iFYGx

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Im on test environment

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acct_1QUsrQCWWL62jZg8

tender hill Feb 27, 2025, 7:26 AM

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Thanks, I checked your logs but I don't see any request to detach pm_1Qx0DqCWWL62jZg8ZeFY7YHN

fathom hull Feb 27, 2025, 7:26 AM

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thats the main problem

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it is not reaching Stripe

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Look:

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Captura_de_pantalla_2025-02-27_a_las_1.27.28_a.m..png

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I am able to retrieve pm_1Qx0DqCWWL62jZg8ZeFY7YHN

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but not able to detach, and that is what im trying to do

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I can retrieve that Payment Method
I can list all of that customer's Payment Methods (where pm_1Qx0DqCWWL62jZg8ZeFY7YHN appears)
i can not detach it

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that's the whole thing

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There is the URL of that method: https://xperiencefitness.online/quitar-pago
Right now output is the detach method, with the error

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If I change detach, for retrieve, just the method name, it works and indeed, retrieves, but changing to detach it do not detachs

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I made this tests in order for you to know is not a customer thing, or scope thing, as retreiving all Payment Methods, and single Payment Method works fine

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I'm starting to think it is an Stripe PHP SDK error, or the DOCS are not updated in Stripe DOC

opal thunder Feb 27, 2025, 7:41 AM

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We tried the same code on stripe-php v16.6.0 and it's working fine on our side

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Checking if there is any other differences except for this line of code

fathom hull Feb 27, 2025, 7:45 AM

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Do you agree is not a server issue, neither customer scope, or api key issue?
As other methods work fine

opal thunder Feb 27, 2025, 7:46 AM

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This is what I tested with and works fine:

$key = $_ENV['STRIPE_SECRET_KEY'];
$stripe = new Stripe\StripeClient($key);

$response = $stripe->paymentMethods->detach('pm_123', []);
echo $response;

fathom hull Feb 27, 2025, 7:47 AM

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Sure, that's the same as my code

opal thunder Feb 27, 2025, 7:49 AM

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can you try to update your curl dependency?

fathom hull Feb 27, 2025, 7:53 AM

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done, I got
{
"require": {
"vlucas/phpdotenv": "^5.6",
"stripe/stripe-php": "^16.3"
}
}

opal thunder Feb 27, 2025, 7:54 AM

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it'll be the curl version on your server, not project level

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can you check your curl version with:

curl --version

fathom hull Feb 27, 2025, 7:54 AM

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sure

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curl 7.29.0 (x86_64-redhat-linux-gnu) libcurl/7.29.0 NSS/3.90 zlib/1.2.7 libidn/1.28 libssh2/1.8.0

opal thunder Feb 27, 2025, 7:56 AM

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i'm testing on curl v8.7.1 and it's working fine

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could you update to this or the latest version?

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it's observed error like yours can be returned on older curl version

fathom hull Feb 27, 2025, 7:58 AM

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understood, let me update

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Done

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curl 8.7.1 (x86_64-pc-linux-gnu) libcurl/8.7.1 OpenSSL/1.0.2k-fips zlib/1.2.7
Release-Date: 2024-03-27
Protocols: dict file ftp ftps gopher gophers http https imap imaps ipfs ipns mqtt pop3 pop3s rtsp smb smbs smtp smtps telnet tftp
Features: alt-svc AsynchDNS HSTS HTTPS-proxy IPv6 Largefile libz NTLM SSL threadsafe UnixSockets

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but same error remains

opal thunder Feb 27, 2025, 8:17 AM

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Does your code run based off the curl on your server / local machine?

fathom hull Feb 27, 2025, 8:18 AM

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Server

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All in server

opal thunder Feb 27, 2025, 8:19 AM

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Do you have any successful retrieval request based of the latest curl version 8.7.1? From your request history, the latest GET request is still in curl 7.29.0

fathom hull Feb 27, 2025, 8:20 AM

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let me make a request now, a successful one, retreiving

opal thunder Feb 27, 2025, 8:20 AM

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that will be good, so that i can check the curl version! thanks!

fathom hull Feb 27, 2025, 8:20 AM

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Done

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succesfully retreiving

opal thunder Feb 27, 2025, 8:21 AM

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This is the latest request: https://dashboard.stripe.com/test/logs/req_iCJMKc5bZk9p6e on 2025-02-27 08:20:36 UTC. The curl version is still in 7.29.0

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Not curl 8.7.1

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The curl version should be updated in your server

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Have you tried to restart your server or recompile your project after updating the curl version?

fathom hull Feb 27, 2025, 8:22 AM

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That's what I did, curl --version shows me curl 8.7.1 after rebooting

opal thunder Feb 27, 2025, 8:24 AM

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But your project didn't pick up the latest curl 8.7.1 when executing the code

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Your project still uses the older version

fathom hull Feb 27, 2025, 8:25 AM

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I'm on it, let me check again is previous are existing yet

remote cargoBOT Feb 27, 2025, 8:43 AM

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