#kaizen_best-practices
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frank glade
latest_payment_error in payment_intent.payment_failed should be sufficient
Here's the guide: https://docs.stripe.com/error-handling#monitor-webhooks
timber frost
Got it. Thank you!
I have one more question. So, one of my product managers reached out to you guys and get to know about this webhook event - customer.source.contact_cardholder, which can tell us whether the customer's card is lost or stolen and we can convey the same to the customer. I tried to find the response structure for this in the docs but couldn't find there. Can you let me know if this webhook event is valid and can be used in production and if yes then what is the response structure for the same?
frank glade
Where did you get customer.source.contact_cardholder event information from? I don't see this being discussed in this channel. Do you have an example event ID (evt_xxx) that I can look into?
timber frost
No, I don't have any example event ID for this. I just got to know about this from my product manager. Do we have any webhook event that can tell us if a customer card is stolen/lost?
frank glade
I'm afraid there is no event sent for such situation. However, when there is any payment attempt on the stolen/lost card, such error will be returned
timber frost
Got it. Thank you for the clarification!