#gabriel_api
solid mesaBOT
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devout rune
Hi there! Do you have the id of the payment in question? For example, a PaymentIntent id looks like pi_abc123
carmine coral
Hi, I do not for know they didn't give it to me. i only have they re stripe account
devout rune
The connected account id?
carmine coral
otherwise i have the invoice link of the paiment
i don't know if it can help
sorry for my spelling, i m french and i don't speek english well
carmine coral
The connected account id?
yes
devout rune
Yes actually that helps a great deal. I can get to the payment from this
What is your platform account id?
devout rune
okay so that Invoice is for a payment that was created on acct_1Mb8xDJVr603owrd by acct_1Mb8xDJVr603owrd
carmine coral
yes
devout rune
It results from a Stripe Checkout session which it created on itself, so Connect doesn't play a role here.
does that help?
carmine coral
no i m soory
devout rune
No problem - what would be helpful to you here? It seems like something is awry in the relationship between your platform and the new account in question.
I have some questions that might guide you in the right direction.
carmine coral
they send me this
so it mean the connect is ok
but they also have
before they used totl
devout rune
Okay, so are you using Stripe apps rather than Connect?
carmine coral
but when they linked to my plateform it create a new account for them
no only connect
devout rune
Okay, what does your connect platform do? What is your funds flow? Do you collect payments on the platform or the connected account?
carmine coral
the plateform is for manage affilation program. So i need to folow the sales of my client
and apply things by webhook
each time their affiliate make a sale, the webook catch the checkout.session and add on my DB
devout rune
But your platform doesn't create the Checkout Session, for example?
carmine coral
yes i do but not for for my client.
devout rune
Okay, let me see where the checkout.session_completed events were delivered for this payment
carmine coral
this is a checkout for my side website wich is one of my connected account
it realy simple
but i catch every sale i made from it
devout rune
okay so account acct_1Mb8xDJVr603owrd does not appear to be connected to your platform
carmine coral
no
devout rune
If it were you would be able to find it in your dashboard, by the way.
carmine coral
when she apply it 's create a new acocunt for her (my client)
acct_1QwiPYFwk4CdXni7
i can pass you the connect account object if you whant
devout rune
acct_1QwiPYFwk4CdXni7 is definitely connected to your platform
carmine coral
yes
devout rune
but there are no payments on that account
carmine coral
no it steel on her "old" account acct_1Mb8xDJVr603owrd
devout rune
I see. So probably, they're still using the API keys on the old account in their application (when they create payments)
The API keys used to create, for example, a Checkout Session, determine the account that the Checkout Session exists on
carmine coral
but why is she get a new account when she apply to my connect?
if she can have multiple plateform
do you think i didn't handle properly in my api route?
devout rune
Possibly because that's what your onboarding is doing. I'm looking into that
Yeah, here is where you created the account link that created this user's new account: https://dashboard.stripe.com/logs/req_GCIwo94UX7s362
If you wanted to onboard an existing Standard account, you would need to use oauth: https://docs.stripe.com/connect/oauth-reference
solid mesaBOT
carmine coral
i was sure i did! but not...
devout rune
Yeah, it looks like you created an account link for them, which creates a new account.
carmine coral
ok, so that the problem!
so if i change that and everything is ok, it will be a probleme to have multiple plateform for her?
devout rune
No, shouldn't be, based on what I've seen
Again, the guide you need is here: https://docs.stripe.com/connect/oauth-reference