#discodanne_api
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- discodanne_api, 16 minutes ago, 5 messages
torpid night
Hello
waxen raft
Hi
torpid night
Guest Customers don't exist in the API
They are only a Dashboard association of Charge's that don't have an affiliated Customer.
What are you trying to do here?
waxen raft
We have a bookkeeping integration, we bookkeep from Stripe to a software called Fortnox. We have helpt alot of customers in the past and its the first time I see the guest customers.
We need a customer name or email to bookkeep the transaction
waxen raft
I think that they use Checkout for some ad hoc payments. But most goes trough another provider.
This is one of the payment i have been looking at
pi_3QeCcKQaqY2mdbpg0n2hRpAv
And here is another one pi_3QebGBQaqY2mdbpg5MQXSezQ
torpid night
No that looks like PaymentIntents are being created directly by the platform, not using Stripe Checkout. You can see in the creation request (https://dashboard.stripe.com/logs/req_BlEwCcP71HyXcq) that no Customer is passed in the POST body thus there will be a Guest Customer associated instead of a Customer.
Are you the developer for the platform here?
waxen raft
I only have API access
But I had a meeting with the owner and she showed me the dashboard, where i noticed the guest customers.
torpid night
Gotcha, yeah so you need to create a Customer (https://docs.stripe.com/api/customers/create) and then pass that to the PaymentIntent on creation: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-customer
Looks like you are using Laravel so you'll likely need to find their corresponding methods for that.
waxen raft
Yeah I am not involved with the payments that is done by a platform called Bookspot.
I am just trying to bookkeep it, but we often run into problems with the platforms not sending enough data to Stripe, but this is the first time none of the customer/billing_details are not populated
torpid night
Ah gotcha you are the Connected Account here.
Okay yeah you need to talk to the platform about this
Since they control the integration.
waxen raft
So the conclusion is that Guest Customer only exist in the Dashboard an not the API.
To get customer data the platform need to pass it along with the payment data?
torpid night
Yep
waxen raft
Okey thanks for the help 🙂