jarrett_api | Stripe Developers | Page 1

flint oxideBOT Feb 19, 2025, 1:43 PM

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verbal garden Feb 19, 2025, 1:45 PM

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Looking!

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So that payment originates form this invoice: in_1QrnLCF6KG2nMs1ll10e0I7W
That was created and finalized at 2025-02-12 21:22:18 – at which point we lock the available payment methods (card, ACH, etc)

flint oxideBOT Feb 19, 2025, 1:50 PM

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verbal garden Feb 19, 2025, 1:50 PM

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Trying to see history of your PM settings to confirm it was disabled at that time as I can see a recent update (2025-02-17) to those settings

mortal trellis Feb 19, 2025, 1:53 PM

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yes because we were playing around with stuff after this happened to see

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it appears Link lets you add a bank account

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but idk why it would let you do that if you have ACH Direct Debit disabled

zealous ermine Feb 19, 2025, 1:56 PM

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Hi there 👋 jumping in as my teammate needs to step away soon. Link does support the use of bank accounts:
https://docs.stripe.com/payments/link/instant-bank-payments
but that doesn't appear to be relevant here as the payment method's type is us_bank_account, which correlates with our ACH flows rather than Link flows.

Instant Bank Payments

Accept low cost bank payments with instant confirmation.

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Based on what we're seeing for the history of the Payment Method Configuration being used there, ACH was enabled until two days ago when it was turned off.

mortal trellis Feb 19, 2025, 2:03 PM

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Bank Transfers or ACH Direct Debit?

zealous ermine Feb 19, 2025, 2:07 PM

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ACH Direct Debit

mortal trellis Feb 19, 2025, 2:08 PM

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when was ACH Direct Debit enabled?

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can you see when that change was made

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because I don't believe we had it on

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and i see this new Payment Method configurations thing which is a bit confusing

zealous ermine Feb 19, 2025, 2:08 PM

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Since at least Sept

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At least for the PMC that was used for the shared payment, I'm less confident if you've been swapping around which PMC is being used for Subscriptions and Invoices.

mortal trellis Feb 19, 2025, 2:09 PM

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we haven't swapped the PMC in our code at all

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we don't even have anything coded for it

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we never have used it

zealous ermine Feb 19, 2025, 2:10 PM

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Setting the default PMC used for Stripe Billing is done via the dashboard rather than through code.

mortal trellis Feb 19, 2025, 2:10 PM

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we haven't changed that

zealous ermine Feb 19, 2025, 2:11 PM

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Then this has likely been on for a while

mortal trellis Feb 19, 2025, 2:11 PM

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i'm confused because we had abuse of this in the past so we disabled it

#jarrett_api