#bobofthebuilders_api

1 messages · Page 1 of 1 (latest)

keen plinthBOT
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unreal egret
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Yes, all of those APIs are deprecated/legacy and Setup Intents are the recommended integration path. Can you pseak more to the 'causes virtual cards to non-rarely fail because of validation attempts' part? Got an example?

latent fractal
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Sure, 1 minute

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For example req_rpQ6ezSOzc1Nxj Can also look at other failing requests on that same account.

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In most cases they can be successfully added a few days later.
As we dont need to charge them immediately, I was hoping using the tokens api would allow to skip the validation

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Here's an example of adding a card failing req_CgAQ4XzskNldNp and it succeeding a few days later (using a different flow, requiring user intervention) req_03RNXfRa8ROetf.
The error initially inconveniently does say to try again later, but cards with other errors still succeed later

unreal egret
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I think the best path forward here is for you to work with our team to uncover the issue behind increase rate in declines for the MOTO payments/saves rather than building a legacy integration

keen plinthBOT
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Hello @latent fractal, we have sent you a direct message, please check it at https://discord.com/channels/@me/1341374834558373971

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
latent fractal
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Alright

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Was the link supposed to open just a chat popup?

unreal egret
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Hmm, no. Can you paste the full URL from the DM here?

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What browser are you using?

latent fractal
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chrome

unreal egret
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You should see this

latent fractal
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Ah switching accounts worked.

keen plinthBOT
latent fractal
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So, I just wait until I get a response in the support centre, or whats the path forward?