#abad_api

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dusky tuskBOT
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analog cave
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I assume it's the payment_intent.succeeded event that you want?

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Looks like we're trying to send that event to a few webhooks โ€“ which is the one you're struggling with?

long rose
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Let me share screenshot

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for more clarity

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This is for sandbox mode and same we're facing in production

analog cave
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OK, so we_1QsJNkRpdkhZ64j8R334Dcnc yes?

long rose
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yes

analog cave
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Looks like we're just unable to connect to the endpoint at all. Can you ensure that all the IP addresses here are on the server/firewall safelist?

Ensure your integration is always communicating with Stripe.

long rose
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let me check

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Yes

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It's already done

analog cave
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Can you try resending the event via the CLI?

long rose
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https and http are open to all.. and outbound rules are all open.. TCP, UDP as well

analog cave
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So yeah, not sure

long rose
analog cave
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I'd suggest you write in your our team and we can take a further look. Please provide the IP address(es) of your servers impacted