mqt_api

[vital berry]

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[carmine girder]

Hi! What happens when you try to close the dispute with general as the reason?

[mental wagon]

i cannot close the dispute

The response when i close dispute is the dispute object with no change

it only happens with general reason

[carmine girder]

You received a dispute enquiry which means it wasn't a chargeback. You have refunded the customer and so the inquiry is closed.

[mental wagon]

how can i refund customer and close this dispute?

[carmine girder]

You have already refunded the customer and the inquiry is closed so there is nothing else to close: https://dashboard.stripe.com/payments/pi_3QTYD0F1mCyZ5oJe0biIjjud

[mental wagon]

i must do it in the dashboard

how about this dispute du_1QnXX6F1mCyZ5oJeC7bUTOtW?

i could not close it via API

[carmine girder]

I'd recommend writing in to Support (https://support.stripe.com/contact/email) for this so that they can check it for you.