#mayuri_error

1 messages ¡ Page 1 of 1 (latest)

cinder tundraBOT
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lusty locust
slim jetty
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sure

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req_vojiJLsrzbkQLJ

cinder tundraBOT
slim jetty
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@lusty locust are you there?

lusty locust
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Hey, my colleague will be helping soon. Please give them a few mins to catch up

slim jetty
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Okay

worn birch
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Hi! For Express connected accounts, the platform is liable for Stripe fees and negative balance. So you need to update your request to the parameters below:

  • controller.losses.payments: application
  • controller.losses.fees: application
slim jetty
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Actually, my platform account is in UAE and i am trying to create connected account with UAE. so face some error and contact to support team and they have provide one solution, and i apply it. and it's wroking , but there is one more issue is raised which is , if i try to create conneted account via api with type of standard it's created but i want some information like bank detail, etc. from that account. so for that stripe provide one remidation link, which can share to that account owner and he will fill reauired details. but in my case it's forces to create new account cause of my account type is standard. so i am trying with express account type, it throws mentioned error,

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can you please try to provide solution for same?

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for that as well i contact with stripe support, and they are asking that standard type of account issue. and also asking that create maually from stripe dashboard. but it's working for one account. but i have multiple account to create in stripe with account type standard.

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@worn birch Could you please help me to figure out this issues?

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this is really very crucial for me.

worn birch
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I will be with you in a moment.

slim jetty
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Okay, thanks

worn birch
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Have you tried to update your Express creation request with the updates I provided above?

slim jetty
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yes, but after that it's throws this error

image.png
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req_t4XcJo2vgICV7S
check this request

worn birch
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In this case lets focus on your previous issue with the Standard connected account.

slim jetty
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Okay

worn birch
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You mentioned you're forced to create new account. Can you tell me step by step what do you do and what happens at each point?

slim jetty
worn birch
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This is still an Express account. You want to create a Standard connected account correct?

slim jetty
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sure,

step 1: i execute this request

  const stripeAcc = await stripe.accounts.create({
        country: 'AE',
        email: process.env.SHOP_HANGOUTI_EMAIL,
        controller: {
          fees: {
            payer: 'account',
          },
          losses: {
            payments: 'stripe',
          },
          stripe_dashboard: {
            type: 'full',
          },
        },
      });

so it's create connected account in stripe

step 2: i need remmidation link to setup this account so i go to connected account -> request information and it's give me one link which i can share that to my business partner to setup account
https://dashboard.stripe.com/account/status

after click on this link, it's redirect to login page

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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but query is i create that account, then how that user have creds?

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so , if i want to create a account then why connected account is there in stripe?

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did you get my query?

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@worn birch

worn birch
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I do, I am looking at it.

slim jetty
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Okay

worn birch
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I would suggest using this method to get your Standard connected account onboarded: https://docs.stripe.com/connect/standard-accounts

The steps start with what you are already doing: Create a standard account. And then you create an account link that directs them to a Stripe hosted page to collect all the pending information.

Using Connect with Standard connected accounts

Use Standard connected accounts to get started using Connect right away, and let Stripe handle the majority of the connected account experience.

slim jetty
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Okay