#denysboiko_api
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- denysboiko_api, 2 minutes ago, 4 messages
nocturne elbow
Payout ID: po_1QgEhGPuC9R6lZAOpevAoKAH
livid forum
Hello again! Note that we help in realtime on Discord and close idle threads. If you want async help you should contact Stripe support: https://support.stripe.com/contact
Looking at that Payout now. Can you tell me more about where transactionShortReferenceId is coming from?
nocturne elbow
transactionShortReferenceId is coming from PEOPLES TRUST COMPANY, which is our banking partner that the payout was made to.
livid forum
Ah, so this is an example of a CA Payout, correct? Do you have an example of a US ACH Payout?
nocturne elbow
Yes, USD payout is: po_1QjrhYPuC9R6lZAOaIzEHrNT
livid forum
What was transactionShortReferenceId set to for the CA Payout?
nocturne elbow
"transactionShortReferenceId": "ST-9A2ITBYFMBV6 -IS"
livid forum
Ah, okay, yes we have the same thing for ACH Payouts, but (as you mentioned) I don't think all banks support it.
We call them Trace IDs, and you can read more about them here: https://docs.stripe.com/payouts/trace-id
nocturne elbow
So, in this instance, if we don't receive a message that contains the Payout trace ID from our banking partner, that means they omitted it or they don't support it?
livid forum
Correct. You would need to ask them if they support it and, if they do, how you can get it from them.
nocturne elbow
Got it, thank you!