#ignasidedieu_unexpected
thorny siloBOT
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- ignasidedieu_webhooks, 2 days ago, 21 messages
- ignasidedieu_api, 2 days ago, 15 messages
- ignasidedieu_expanding-responses, 6 days ago, 37 messages
quartz current
Hello there
Can you provide a link to a Checkout Session where you don't see it appearing so I can reproduce?
quartz current
Looks like you are setting payment_method_types: ['card'] when you create your Checkout Session. You would need to do payment_method_types: ['card', 'link'] or you would need to use dynamic payment methods (not specify payment_method_types) and then turn on Link in your Dashboard at: https://dashboard.stripe.com/test/settings/payment_methods/pmc_1Qs55dIAJ1arFKDhlnBUFj8R
sharp badge
Has this been changed recently?
quartz current
No
sharp badge
Oh... so you are telling me that when we create session we need to specify "link" in the payment_method_types and this has been like this since long time ago?
quartz current
As far as I know it has always been like that, yes. But let me test as well real quick to double check something
Ah wait no I'm incorrect.
sharp badge
Okay, because this is a little bit weird. We've been creating the checkout session only with 'card' and we could see Link as payment method. Last time we could see it was 16th of January
quartz current
It is still based on your Dashboar Settings for Link, sorry.
So you need to go to https://dashboard.stripe.com/test/settings/payment_methods and turn on Link for Checkout by clicking the 3 dots on the right
sharp badge
It was turned on, that's why the behaviour is unexpected...
we haven't made any changes
this is the account_id: acct_1MWifdIAJ1arFKDh
quartz current
It was off, and now it looks like you just flipped it to on via your platform changing to "on by default" for Link.
Can you create another Checkout Session now?
quartz current
No you flipped the settings in your account
I didn't change anything from my end
(We would never take actions on your account for you)
thorny siloBOT
sharp badge
thank you, but it was weird. i haven't flipped anything, it was enabled since the begining sorry for wasting your time
quartz current
Glad it is working now!
sharp badge
Wait... this is weird
I'm creating checkout session with this this account_id: acct_1MbNDOEyC9QaXxZH and checkout url: https://checkout.stripe.com/c/pay/cs_test_a1AjzsZgCOgnMrJpeE8SkmoxzyrlmNWIAd5xVdUJhZa4LEwLurQlZI9hSS#fid2cXdsdWBEZmZqcGtxJz8nZGZmcVo0SGdLQUpAfEY8VGRdfV9NJyknZHVsTmB8Jz8ndW5acWB2cVpHU1RzVG9%2FPU1VVVMzTmRMUHZzU11hf3AnKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8ndmxrYmlgWmxxYGgnKSdga2RnaWBVaWRmYG1qaWFgd3YnP3F3cGB4JSUl
But link is not showing
wind breach
Hi 👋
I'm stepping in as my colleague had to go. Let me take a look at this checkout session
sharp badge
thanks
wind breach
This checkout session was created specifying only card as a valid payment method type
payment_method_types: {
0: "card",
},
in this request
sharp badge
Yeah but Link payment method should be activated in account level
your colleague told us that it's not required to specify in payment_method_type.
wind breach
Okay I am reviewing our internal logs and see that is why Link is not available as a Payment Method, but it still should be available as a digital wallet
sharp badge
Oh I see... so it is an unexpected behaviour from Stirpe?
wind breach
Well Link as a digital wallet is somewhat different. This should just show a small message asking the Customer to log in to Link if they want to use their saved payment methods.
Not the big button next to Google Pay
wind breach
Can you share the ID of a Checkout Session where Link was displayed next to Google Pay?
Okay sorry, never mind. I just reproduced this, specifying only card and I still see it next to Google Pay
In those cases it's usually a browser cookie that indicates Link is a valid payment method.
Looking at our logs for that part of the Checkout page, I see the following
hidden_buttons-link merchant_payment_method_param_config
Where is this hidden_buttons-link coming from?
wind breach
This is the log that tells us what buttons in the top of the Checkout Page were hidden along with the reasons
sharp badge
ok so what should we do in order to see the Link button?
I mean in other accounts we can see the link button
and is also turned on
wind breach
I'm looking at the payment method configuration but I cannot see all the details. Can you check the payment method configuration that is being applied to this checkout session? pmc_1MbNFHEyC9QaXxZHND6vE6PE is the ID
sharp badge
Hello, I cannot do that...
It's ok we can leave it here for today. Thanks for your help
wind breach
I think the issue is with the specific payment method settings being applied to this Checkout Session. The fact that it only happens with this specific account makes me think it might be related to the settings on that account.
sharp badge
Umm yeah... makes sense
But apparently everything's in place. Link turned on... how can we check the method configuration?
wind breach
There are multiple payment method configurations and Link have different on/off settings in each payment surface for Stripe (Checkout, Payment Element, etc.). It would be important to check them all.
sharp badge
How could we check this
For example this checkout has been created with Links disabled: https://checkout.stripe.com/c/pay/cs_test_a1zP15XGKO7IcNzNW1ZEVDMQjntgt6abK0uaSl53rt6u4YmWH99GqrcwMS#fid2cXdsdWBEZmZqcGtxJz8nZGZmcVo0SGdLQUpAfEY8VGRdfV9NJyknZHVsTmB8Jz8ndW5acWB2cVpHU1RzVG9%2FPU1VVVMzTmRMUHZzU11hf3AnKSdjd2poVmB3c2B3Jz9xd3BgKSdpZHxqcHFRfHVgJz8ndmxrYmlgWmxxYGgnKSdga2RnaWBVaWRmYG1qaWFgd3YnP3F3cGB4JSUl
Both for same account
wind breach
I don't see link for either of them
wind breach
Unfortunately I don't think this is something we can handle synchronously here in Discord. I'm going to send you a link to create a case with us so we can do some async digging and get back to you
thorny siloBOT
Hello @sharp badge, we have sent you a direct message, please check it at https://discord.com/channels/@me/1339659811507404822
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