andre_best-practices

[honest field]

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[foggy raptor]

Hi hi! When you say "expect a future balance to pay for the remainder," what do you mean?

[daring lion]

So 1st of every month you get $50 balance added.

On the 10th you use the app (to charge your EV and total mount is $30) and pay from the balance $30 (invoice raised)
On the 20th you use the app (to charge your EV and total mount is $30) and pay from the balance $20 and owe $10 (invoice raised). Your payment method fails so the invoice is pending payment.

On the 1st you get $50 balance again but your previous invoice of $10 does not automatically clear. What is the workaround to clear this with the balance?

[foggy raptor]

Can you share a Customer ID where this isn't working the way you expect?

[obtuse python]

fyi i'm stepping in for my colleague as he has to run