margielamadman_code | Stripe Developers | Page 1

woeful etherBOT Feb 7, 2025, 6:02 AM

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margielamadman_api, 7 hours ago, 28 messages

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trim sandal Feb 7, 2025, 6:07 AM

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so the issue is, when someone connects thier stripe and completes the onboarding proccess they are returned to my website (whch is have done with the test account) but for some reason when i click on dashboard button which i have i get the error cannot create dashboard link. Is there another way if i have an existing account i am able to fill in whatever is missing for stripe? Because I had completed the onboarding process and filled all the feilds asked but it still says i havent completed it?

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here is my webhooks and functions

grand crown Feb 7, 2025, 6:12 AM

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hello! So it sounds like you're creating Express connected accounts?

trim sandal Feb 7, 2025, 6:12 AM

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yep! that is correct!

grand crown Feb 7, 2025, 6:13 AM

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Are you checking if details_submitted parameter on the connected account is true to see if they’ve completed the onboarding process? https://docs.stripe.com/connect/express-accounts#handle-users-not-completed-onboarding

Using Connect with Express connected accounts

Express connected accounts enable your platform to manage payout schedules, customize the flow of funds, and control branding. Stripe handles onboarding, account management, and identity verification.

trim sandal Feb 7, 2025, 6:16 AM

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so say someone needs to complete the onboarding flow to fill in the missing details, they CANNOT go to the dashboard they can only go through the onboarding process again?

grand crown Feb 7, 2025, 6:20 AM

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hmmm, i find it a bit odd that detailsSubmitted is true but you can't create the LoginLink. Can you explicitly retrieve the account and paste the JSON response here?

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so say someone needs to complete the onboarding flow to fill in the missing details, they CANNOT go to the dashboard they can only go through the onboarding process again?

You would create an Account Link for the same account ID so that the connected account user can complete onboarding. They should only need to fill up the missing information.

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