#jesper_api
tawdry dawnBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1337175262256693388
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- jesper_api, 54 minutes ago, 5 messages
supple shoalBOT
soft kettle
To answer @terse ice's question from the previous thread:
what does "two items of non-contradictory evidence" mean?
Stripe mentions this here: https://stripe.com/en-nl/guides/introduction-to-eu-vat-and-european-vat-oss#:~:text=You generally need to keep two pieces of evidence that confirm your customer's address for every sale of digital products.
terse ice
Hi again 👋 taking a look at what you shared.
tawdry dawnBOT
terse ice
This seems more like a compliance question, so I'd strongly suggest routing it to your legal counsel, as we aren't permitted to speak to legal compliance in this forum.
Things to discuss with them:
- Is the IP address collected from the confirmation request sufficient. That's captured as part of our logging, you can see it in the IP Address field on the request's log page:
https://dashboard.stripe.com/test/logs/req_nLBPyEZ3kOuIrX - The dashboard page for the Payment Intent reflects the billing address that was collected, as well as the issuing country of the card used: Is that sufficient. https://dashboard.stripe.com/test/payments/pi_3QpYCEInjg0JXg3S0a2Ua6Pl
soft kettle
as we aren't permitted to speak to legal compliance in this forum.
Ah yeah, that's totally understandable!
I guess what I'm asking here is if Stripe Tax actually uses multiple non conflicting points of data for calculating Tax, or if it uses just a single one in this case. Like the invoice in_1QpYCEInjg0JXg3SQKX9JUw7 for instance, it shows tax location to be the Netherlands, even though the payment method is listed as coming from the United States. On top of that, it says 'No IP address provided'.
I'll admit I'm not entirely sure how the more common stripe.checkout.sessions.create() handles this either. If the Stripe hosted checkout page detects conflicting information, will it block the transaction entirely?
lament hornet
Hi there. Apologies for the wait here. Stepping in for my colleague
soft kettle
No worries, I appreciate the help 😄
lament hornet
If I understand you correctly the question is "how does Stripe tax calculate tax"? I think we touch on that in a couple of different docs pages:
https://docs.stripe.com/tax/how-tax-works#indirect-taxes-with-stripe-tax
https://docs.stripe.com/payments/checkout/taxes?payment-ui=stripe-hosted#existing-customers
among others. I don't know much more than what we publicly document and if you have detailed questions about what information was used to calcuate tax on a particular transaction, it may be best to reach out to my colleagues in support. https://support.stripe.com/