#kevin_code

1 messages · Page 1 of 1 (latest)

grim burrowBOT
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pine widget
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(using the Ruby gem)

thick dawnBOT
fervent hazel
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Hi there 👋 the intent will remain in a requires_action state until the necessary customer action is completed. It will not move out of that state if no action is taken.

pine widget
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thanks, so we mistakenly believed that all payments would succeed or fail

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looks like some payments will forever be in "limbo"

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thanks for getting back to me

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this isn't documented anywhere

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just fyi

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"this" = "a payment may never succeed or fail, and forever be in a state of 'requires_action'"

fervent hazel
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Thanks for that feedback!

The guide I linked to indicates that the intents don't go into a processing state until the required actions are handled. Can you share which of our guides you were following that didn't indicate you need to handle the customer action for requires_action intents? So I can review and see if that guide needs to be flagged for improvement.

pine widget
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that's not what I'm saying... I'm saying that nowhere does Stripe say that a payment may never leave "requires_action" and thus never succeed or fail

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it's implied by the railroad diagram, but it's not explicitly stated anywhere

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it would be good as a dev to know that payments may never succeed or fail

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I'm aware of the need to handle the "requires_action" state... I assumed after a period of time (e.g. a day?) Stripe would fail the payment

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if you make this info explicit, it'll help people and avoid this conversation happening again

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whatever works for you 🙂

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thanks for the info