#theodore_connect-onboarding
lilac cloakBOT
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- theodore_best-practices, 14 hours ago, 8 messages
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- theodore_api, 2 days ago, 14 messages
wide night
Hi 👋
Business name description is not what you need to provide. You need to provide a product description. Is this something you are doing through the onboarding UI? Can you share a screenshot of the validation error you receiving?
strange zealot
wide night
To b e clear, we are talking about the product_description or the url that includes details about what good/service the account will provide.
strange zealot
The former.
wide night
Yeah, where are you providing that?
Please show me the specific form where you are inputing this information
strange zealot
I'm setting business_profile.product_description to 'plumbing services' and the url to null when creating an account. However I still get the 'Your website' prompt on the right.
I read that I can provide a social media link instead of a website.
I'm hoping I can avoid providing a website for individuals and sole proprietorship.
But if it's required then that's cool too.
wide night
Hmmm.... honestly this keeps changing so I'm not 100% sure what we accept 😅
strange zealot
That's okay. For my app I'm gathering all details in the app and sending them to Stripe. It takes time to onboard a business so they can do it incrementally in the app and then submit all data in one fell swoop.
wide night
That makes sense to me.
strange zealot
It's just asking for a website for an individual and I don't think every small business owner has social media or whatnot.
Okay. Then I guess I can sell them a website if they want. 😁
wide night
You can always use your platform website
wide night
Sure thing, happy to shed what 💡 I can 🙂
lilac cloakBOT