#ollie_unexpected
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novel thistle
const paymentIntent = await stripe.paymentIntents.create(
{
payment_method_types: ["bacs_debit"],
application_fee_amount: fee,
amount: ttnt.rent,
payment_method: ttnt.tenant.directDebitMandates[0].paymentMethodId,
customer: ttnt.tenant.stripeId,
currency: "gbp",
off_session: true,
confirm: true,
description,
},
{ stripeAccount: ttnt.tenancy.landlord.stripeConnectId },
);
hasty minnow
Hi 👋 do you have an example of a Payment Intent where you saw this behavior?
Can you also elaborate on what "failed" means here? Like did the request to create the intent fail, in which case please share that request ID, or did the Payment Intent get created but fail to process a payment?
novel thistle
Hi @hasty minnow i do indeed, pi_3Qp9k304MW2BNkOF0As7l2G9
looks as though the payment intent gets created but then immediately fails
req_NAw4ZHqRjWL3mL
hasty minnow
Hm, it looks like you're setting up the Payment Method using a Checkout Session as we suggest. Was this working as expected in testmode?
If so, this seems like it would be something related to the specifics of this actual payment rather than your integration. Our Support team is better suited to help answer questions about that, and I'd suggest opening a support case to have these investigated further:
https://support.stripe.com/?contact=true
novel thistle
yeah this all works in testmode. this was support's last response, so figured it had something to do with the integration as it's still not working
just noticed that the message in the dashboard is "A request to create a PaymentIntent failed", don't know if this is a red herring or whether there's something i'm missing/sending wrong from my request?
hasty minnow
Yeah, so it's something specific about those payments and how our risk models are scoring them. That's not something you can control, so there aren't changes to your integration that I'm aware of to suggest. I'd suggest continuing to discuss this with our Support team.