mactavish_unexpected | Stripe Developers | Page 1

main mirageBOT Feb 5, 2025, 9:54 AM

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last sonnet Feb 5, 2025, 9:58 AM

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Hi, let me help you with this.

main mirageBOT Feb 5, 2025, 10:00 AM

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shrewd seal Feb 5, 2025, 10:08 AM

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hi! I'm taking over this thread.

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are you talking about the Apple Pay button that is shown on the Checkout Session?

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can you share screenshots or a video of the issue?

sweet summit Feb 5, 2025, 10:32 AM

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Hi Soma, sorry I was busy. Would the relevant payment intent ids help you in looking into issue? In the meantime, let me check for screenshot/video

shrewd seal Feb 5, 2025, 10:33 AM

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yes feel free to share additional information, like the PaymentIntent ID. and ideally screenshots/videos of the issue.

sweet summit Feb 5, 2025, 10:53 AM

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MacOs Successful Payment Intent ID: pi_3QogDHDvwR627kOY2ZmGVx90
iOS Successful Payment Intent ID: pi_3Qogk1DvwR627kOY1S6QSodV
Incomeplete Payment Intent IDs: pi_3QogFTDvwR627kOY24NAffKR, pi_3QogI1DvwR627kOY07BZ6Gmt, pi_3QogNhDvwR627kOY23oFzDIx

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unfortunately video/Screenshot is not available as I am not on MacOS. I'll provide when I receive them; which means this ticket might go stall for a day

main mirageBOT Feb 5, 2025, 10:56 AM

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sturdy swift Feb 5, 2025, 11:00 AM

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Yeah some kind of video that illustrates the behaviour is needed here. The incomplete payments you shared have no actual payment 'attempt' on them

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If you can't provide that now, I'd recommend writing in to our team directly and we can take a deeper look at this

main mirageBOT Feb 5, 2025, 11:00 AM

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Hello @sweet summit, we have sent you a direct message, please check it at https://discord.com/channels/@me/1336652756760526868

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

#mactavish_unexpected

Hello @sweet summit, we have sent you a direct message, please check it at https://discord.com/channels/@me/1336652756760526868