#rab_api

1 messages ¡ Page 1 of 1 (latest)

velvet ferryBOT
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ionic halo
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Hi, are your customer Standard Accounts? You can disconect them from the original Platform and reconnect to the new Platform using the OAuth flow

digital basin
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@ionic halo Yes, our customer is in a Standard Account.

However, we have many customers connected to our current facilitator account. Is there a way to migrate them to new facilitator account?

How can I disconnect them from the original platform and reconnect them to the new platform under a different facilitator using the OAuth flow? Could you provide more documentation on this?

ionic halo
digital basin
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No, we need list of connected account IDs (acct_xxxx) that should be transferred into new platform !

Can we do the migration ourself via some API or stripe team has to handles the migration ?

ionic halo
digital basin
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So can migrate into old customer acct_xxxx into new platform ?

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what will happens to connected the auth token ?

ionic halo
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You need to remove the connection first, then reconnect

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You can try it in Test mode to see how it works

digital basin
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The reconnect we can do via API or it need customer interaction in UI ?

ionic halo
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It's the UI for the Connected Account to do it.

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I see, you want it seamlessly

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In that case, please reach out to Support. They may have a workflow to help