#erin_duplicate-checkout-subscription-and-event
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wanton swan
hi there, thanks for your help
rapid marsh
Hi! When did this happen?
rapid marsh
I think that confirms it then - thanks. 🙂
Between 18:23–22:09 UTC on 2025-01-30, some users experienced an issue wherein Checkout integrations emitted two customer.subscription.created events for each completed Checkout Session.
The issue has been resolved. The duplicates can safely be ignored.
I’m sorry for the trouble this has caused. Please let me know if you have any additional questions.
wanton swan
but then you folks silently removed them w/o sending any webhooks?
rapid marsh
Correct. It was a duplicate, so we removed it.
wanton swan
in the future, how would I code against that?
we have an Orphan sponsorship feature where folks can sponsor an orphan and this triggered another orphan sponsorship
so this is a pretty big deal that this happened
rapid marsh
Ahh ya, that's hard. I'm sorry.
wanton swan
why didn't you folks fire the webhooks/events when you removed it?
cuz we handle those
rapid marsh
You handle subscription cancellations, but in this case, no actual Subscription object was created - it was a duplicate event of an already existing Subscription.
We talk about how to handle those here: https://docs.stripe.com/webhooks#handle-duplicate-events
(Those being duplicates)
rapid marsh
Right, but the data should be the same, ya?
rapid marsh
You're 100% right, there's nothing you could have done to reasonably mitigate against this breakage.
wanton swan
second one
rapid marsh
Can you give me both the Subscription IDs as text?
rapid marsh
Awesome, ok. I just realized there's not even a way for me to check because the duplicate is gone from my end too.
wanton swan
hokey dokey, if there's nothing we could have done and nothing we can do, guess that's all for now (I'll be back cuz we have a few other quirks for me to research)
rapid marsh
The overall on this is that this was a Stripe breakage - which does occasionally happen, though we obviously try to do it as little as possible - and there's not really any way y'all could've known this short of
... asking here, or any email outreach we did (which I thought we did).
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erin_duplicate-checkout-subscription-and-event
rapid marsh
It unfortunately does - and thank you for your understanding.