#aurelian-spodarec_docs
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Hi
Could you please share more details about your ask ?
Hey! I'm building an app and when I try to "Manage Subscriptions" I get this error:
[ Server ] Error: Cannot enable subscription updates while payment method update is disabled.
Which makes me think I need to enable something in the Striipe dashboard.
However, I'm not sure where that is, what this is, what I'm supposed to enable - I don't see any option in stripe that enables or disables this.
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
Would that be this?
1_$ACTION_ID_7f4bc469bd8eca69870584864c3587ca8c98e1d997:
0: ["$K1"]
Hmmmm. It seems like I don't have any logs here
Even if I have all the filters selected, there don't seem to be any logs here.
I wonder, perhaps I haven't setup this correctly.
Maybe I need to setup the URL and listen to hooks? But if I did manage to subscribe a user, and the test user is paying on subscription - and that seems to work.
Do I need to listen for stripe webhook to update payment? Say something like this?
stripe listen --forward-to localhost:3000/api/stripe/webhook
But I do have a paying test user, just can't seem to manage its subscription.
If the error was related to Stripe API call then you should have a requestId, otherwise this error is in your integration
Hmmm, alright, will double check
OH, is it this one? requestId: 'req_HzawQauJrSBfdT',
That's the full object:
โจฏ [Error: Cannot enable subscription updates while payment method update is disabled.] {
type: 'StripeInvalidRequestError',
raw: [Object],
rawType: 'invalid_request_error',
code: undefined,
doc_url: undefined,
param: undefined,
detail: undefined,
headers: [Object],
requestId: 'req_HzawQauJrSBfdT',
statusCode: 400,
userMessage: undefined,
charge: undefined,
decline_code: undefined,
payment_intent: undefined,
payment_method: undefined,
payment_method_type: undefined,
setup_intent: undefined,
source: undefined,
digest: '3881295320'
}
Thanks, checking...
You need to enable payment method update too:
https://docs.stripe.com/api/customer_portal/configurations/create#create_portal_configuration-features-payment_method_update
Oh Yeah
This is great docs
Thank you very much.
It worked. I need to get myself familiar with stripe a bit more. Seems like a silly mistake
Really appriciate the help! ๐
Seems like it worked ^^
Your subscription will be cancelled on 4 February 2026.
Awesome! ๐
Great!