#milov_webhooks

1 messages · Page 1 of 1 (latest)

half prismBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1336165665366736999

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

manic shard
#

hello! what's test cases 5.02 and 5.03?

grand goblet
#

02 When using readers featuring a cardholder-facing screen, insert (or tap, if supported) the test card. If the card requires a PIN, the payment declines with an offline_pin_required code and the reader requests PIN entry. Enter 1234 to complete the test payment.

#

The test card sent by stripe does not require a pin. Once the card is inserted the payment succeeds. These two test cases is the only time our integration breaks.

manic shard
#

ah i see, gimme a few minutes to look into this

grand goblet
#

Sure thanks

manic shard
#

hmmm, I don't think it's possible for you to test the PIN scenarios, since there are no test cards that can trigger the PIN prompt for a US account

See https://support.stripe.com/questions/stripe-terminal-support-for-pin-debit-transactions

In the United States: Terminal processes co-branded debit transactions in the US through the credit card networks (Visa, MasterCard, Discover etc.). Cards in the United States run across credit rails rather than debit rails, and typically no PIN is required for cardholder verification.

In the event a PIN is required (for example, for cards issued internationally), the Stripe Reader S700 and WisePOS E readers will prompt for a PIN. Stripe Reader M2 will not prompt for a PIN, however this does not impede general acceptance as PIN less transactions are allowed to be run on readers without a PIN pad.

Stripe Terminal support for PIN debit transactions : Stripe: Help &...

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

grand goblet
#

Agreed so it does not prompt for a pin and is successful

#

However the terminal screen shows approved and clears. No errors.

#

The issue is the next payment request we try to make it says the reader is busy

#

When its not

manic shard
#

do you have the corresponding request id where it says that the reader is busy?

grand goblet
#

evt_3Qoc1VCaLkjsBQsV0vwSJ7md evt_1Qoc1aCaLkjsBQsVH3kcK677

#

You can see they occur in succession

#

First one is approved no issues

#

Second shows busy

manic shard
#

looking into this 👀

manic shard
#

hmmmm, i think we're going to need some time to look into this. I'm going to send you a link that will create a ticket, we'll follow up on the ticket

half prismBOT
#

Hello @grand goblet, we have sent you a direct message, please check it at https://discord.com/channels/@me/1336175950442008648

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.