sohaib_support-account-balance

[upbeat kindle]

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[edgy onyx]

Hi 👋

You cannot pull the customers name or billing information form the card using Stripe Terminal. We do not support that flow

[tidal kindle]

ok

i am also trying to refund a customer for their ach transfer but it keeps saying that my balance is not enough

but i have enough in my balance

[edgy onyx]

Unfortunately that isn't something we can help with here. We focus specifically on helping developers code integrations with Stripe APIs. For help with your account balances and processing refunds, I recommend you reach out to Support here