#mrdadone_webhooks
prisma pierBOT
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- mrdadone_payments-3ds-authentication, 4 days ago, 33 messages
smoky osprey
Hello, it seems like the issue is still on going, on the user side it says only "pending", on the webhook it fails to charge
this is from teh user which is still on pending
from what i understood it doesn't charge.captured for some reason, and yes the user did accept the transaction on revolut
here id event of
payment_intent.amount_capturable_updated
evt_3QnQ8oH0mjdc2kr00TX13kqJ
smoky osprey
What do you expect vs. what are you seeing?
I expect the charge to be captured, but the charge fails
i'm also using it on WHMCS with stripe payment gateaway, but it shouldn't matter.
i also noticed that this happens to pretty much any new customer, too often
lunar fiber
Where is your capture request?
You're creating the PaymentIntent, https://dashboard.stripe.com/logs/req_8kFGSy1ZyFba4h and using 'capture_method: "manual",'
This indicates to us that you're going to manually capture the payment
smoky osprey
i see
prisma pierBOT
smoky osprey
where can i change that value?
lunar fiber
You need to make this call: https://docs.stripe.com/api/payment_intents/capture
You can change it in the PaymentIntent creation
smoky osprey
so i simply need to change this to automatic
lunar fiber
yes, you can read more about it here: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-capture_method
You're currently using this integration flow: https://docs.stripe.com/payments/place-a-hold-on-a-payment-method where you place a hold for an amount. Then, capturing the card at a later date
lunar fiber
You need to reach out to your Plugin Owner if you don't control your code
smoky osprey
