#dmi_standard-connect-requirements-handling
placid willowBOT
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errant isle
Hi there! What type of Connected Accounts are you working with? What guide(s) are you using?
manic sorrel
Normal connected accounts. I
errant isle
We don't have a type called "Normal".😂
manic sorrel
the one without any fees? I am sorry, this feels silly.
I know there are two type of connected accounts.
but I can't remember the one we are using.. Where do I check?
errant isle
There are three old types, and a new way of doing things. Can you share an Acount ID for one of your Connected Accounts please?
manic sorrel
yes, give me a minute please
acct_1Qm898KG0fkv7q8c
The above account is restricted, but we did not know until we manually checked
Payments Disabled and Payouts disabled, is there any API I can use to find out this?
errant isle
With Standard Accounts, Stripe handles the verification stuff, but you can check on the status of an account and then bug them until they finish onboarding it: https://docs.stripe.com/connect/standard-accounts#handle-users
manic sorrel
oh I see..
But we noticed mostly when they complete the onboarding everything works, and after even a few transactions successfully completed, then one day all of sudden the account gets restricted
So I can use this API "/v1/accounts" to check for charges_enabled correct?
Another question, the doc you shared says " The user can complete their account activation through a new account link (generated by your integration). You can check the state of the details_submitted parameter on their account to see if they’ve completed the onboarding process."
we always have the stripe_connect URL same for every account.. so what is the new account link? where can I read more about this?
errant isle
You can listen for Connect events: https://docs.stripe.com/connect/webhooks Specifically here you'll likely want to listen for the account.updated so you can retrieve the Account and see what might be going on.
manic sorrel
okay got it..
and when ever Stripe restrict an account, I would be able to listen to this webhook and verify the account status right?
errant isle
You would be able to listen for an Event that indicated that the Payments and/or Payouts being disabled by looking at the Account's capabilities attribute: https://docs.stripe.com/api/accounts/object#account_object-capabilities
manic sorrel
Thank you so much. I will try the above suggestion
errant isle
You're very welcome!
manic sorrel
And one last question, where do I see the archived chat converstation for
reference later
placid willowBOT
dmi_standard-connect-requirements-handling
errant isle
You can see it at this URL (https://discord.com/channels/841573134531821608/1334315624540803145) and it will always be available for you in your Discord.
manic sorrel
Thank you @errant isle