#uelinton_unexpected

1 messages ยท Page 1 of 1 (latest)

warped smeltBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1333857625259114530

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

gritty cape
#

Hi, what errors do you see on your developer console? When exactly do you see this error?

worn lichen
gritty cape
#

Taking a look

#

When do you exactly see this error?

worn lichen
#

After trying to make a payment with Apple pay.
Do you want a recording?

gritty cape
#

After you click on 'ApplePay'?

#

Let me try first

worn lichen
#

Yes. After I click on ApplePay

gritty cape
#

Still looking here

#

We were able to reproduce this but debugging it further now

#

We tested this on our end using our Test account with Payment links and it's working as expected so it looks to be isolated to your account.

worn lichen
#

Any clues on what could be wrong with my account?

gritty cape
#

GooglePay seems to work right? I'm asking a teammate to see if they can help us get unblocked here

worn lichen
#

Yes. GooglePay is working.

gritty cape
#

Did this recently work for you? Or was this the first time enabling ApplePay since 2023?

worn lichen
#

It was enabled since 2023, and it was working at that time. But we didn't use it since 2023.

#

Maybe we need to connect it again, right?

gritty cape
#

I've asked a teammate. Let's see if they can see something I was unable to spot

worn lichen
#

Ok. Thanks

mighty cobalt
#

๐Ÿ‘‹

worn lichen
#

Hi

mighty cobalt
#

I think this might be related to the old version of our Apple Pay Domains that you had registered previously. Can you list out your Apple Pay Domains via:

curl "https://api.stripe.com/v1/apple_pay/domains" \
  -u 'REPLACE_WITH_YOUR_SECRET_KEY': 

And then delete the domain object that is related to this specific domain via:

curl -X DELETE "https://api.stripe.com/v1/apple_pay/domains/{domain}" \
  -u 'REPLACE_WITH_YOUR_SECRET_KEY': 
#

This won't break anything on your account because you already have this domain registered via our new Payment Method Domain objects.

#

But I have a hypothesis that the conflict here is causing issue.

worn lichen
#

Ok. I'll try.

#

I was able to delete the domain (pay.go2atlas.com), but the issue still remains.
The TLD (go2atlas.com) is still on the domains list. Need I delete it too?

mighty cobalt
#

No that should be fine, let me look one sec

#

Actually yes, do try to delete that one too let's just make sure.

worn lichen
#

Done.

#

Same issue yet.

mighty cobalt
#

Yeah still doesn't like it ๐Ÿ˜ฆ

#

Looking more...

mighty cobalt
#

Okay @worn lichen over the past couple days we have had issues coming from Apple with registering domains in test mode. We escalated to them but have yet to hear of this being fixed on their end. I didn't think you would be impacted here since your domain is actually already registered, but I think in this case it still goes through the same flow which would hit that same issue. I'm attempting to confirm this now, but it may just be a partner (Apple) issue that we'll have to wait on. That said, it should not be affecting production at all.

#

I'll circle back once I get confirmation that is the case.

worn lichen
#

Okay @mighty cobalt ! I hope to hear soon any news about it.
Thank you so much for your assistance.

warped smeltBOT
regal jacinth
#

Hello, we've received a confirmation from our eng team that this is due the same issue that @mighty cobalt mentioned above. We're going to have to wait for Apple to resolve this on their end.