strmci_api | Stripe Developers | Page 1

shut dewBOT Jan 28, 2025, 9:49 AM

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manic prairie Jan 28, 2025, 9:49 AM

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👋 happy to help

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would you mid sharing the request ID?

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

astral hemlock Jan 28, 2025, 9:51 AM

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Unfortunately, I don't have access to the stripe dashboard. My colleague has it.

manic prairie Jan 28, 2025, 9:52 AM

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you can also see it in the response header of your request

astral hemlock Jan 28, 2025, 9:52 AM

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aha, ok, one sec 🙂

shut dewBOT Jan 28, 2025, 9:58 AM

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astral hemlock Jan 28, 2025, 10:00 AM

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request-id: req_xndX3pc9U5sDqF

jaunty cobalt Jan 28, 2025, 10:08 AM

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Could you please try creating a Checkout Session without customer?

astral hemlock Jan 28, 2025, 10:10 AM

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ok, I'll try

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I still see only EUR price, there is no email address now in the Stripe Checkout, req id: req_euyZCAjX5jFVDT

jaunty cobalt Jan 28, 2025, 10:18 AM

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Thanks. I am looking at what could be an issue, but I don't see any clues yet...

astral hemlock Jan 28, 2025, 10:18 AM

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thank you

jaunty cobalt Jan 28, 2025, 10:29 AM

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Okay, I am not able to reproduce this on my side - I can see Adaptive Pricing without a problem.
I think it will take more time to investigate, unfortunately. Could you please create a support case and my engineering team will pick it up:

shut dewBOT Jan 28, 2025, 10:29 AM

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Hello @astral hemlock, we have sent you a direct message, please check it at https://discord.com/channels/@me/1333745775586447413

🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

astral hemlock Jan 28, 2025, 10:34 AM

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Okay, I think we already have a ticket for this. Please use this to let us know. Thank you. id: sco_RfDcqmYOSGa7jY

jaunty cobalt Jan 28, 2025, 10:36 AM

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Alright, the team will follow up as soon as they can.

#strmci_api

Hello @astral hemlock, we have sent you a direct message, please check it at https://discord.com/channels/@me/1333745775586447413