#yamith_api
ebon radishBOT
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- yamith_customer-portal-subscription-updates, 3 days ago, 263 messages
- yamith_api, 4 days ago, 6 messages
reef ingot
Hello
Yes, have you checked this? https://docs.stripe.com/billing/subscriptions/upgrade-downgrade
Since you want to schedule this at the end of period, you can use Subscription Schedules API for that - https://docs.stripe.com/billing/subscriptions/subscription-schedules/use-cases#upgrading-subscriptions
polar moss
No, I already have that programmed, but I had a subscription product. Since I couldn't downgrade at the end of the billing period from the customer portal, I had to put the prices on a single product. The thing is that those who have already purchased are left with the price ID that was before, and it is not for that same product. I would like to know how to update the prices of those customers who have already purchased
reef ingot
I am not sure I understand. Can you elaborate with an example or something?
polar moss
Okay, for the subscription, I have a prod_id with a price_id, and there are four of them. Clients have already purchased those price_, but I had to create other price_ within a single prod_ to allow downgrades at the end of the billing period from the customer portal.
Since clients have already purchased subscriptions with those price_id that are not part of that prod_, they cannot downgrade at the end of the billing period.
So my question is if there is any way I can change the price_ids of customers who already purchased to the new price_ids
reef ingot
Subscriptions are really just linked to price_ids from an API perspective. The product associated doesn't matter when you're working with the APIs directly. It may matter with customer portal which is different...
In your case,
Customer A is subscribed to price_A which is for product_A and you want to move them price_B which is under product_B (which allows for downgrades)
What you need to do is update the subscription from price_A to price_B using the docs I shared here: #1333544019321688114 message
Once you do that, customers should be able to switch prices from Customer Portal
ebon radishBOT
polar moss
But I would have to do something massive for all the customers who have purchased
fiery gulch
👋 Stepping in for my teammate
That's right, you'd have to update each Subscription to the new Price, though you should be able to do this programmatically/with a loop of some sort
polar moss
Yes, that's why I'm here
fiery gulch
Are you running into any issues trying to update these Subscriptions? I'm not able to write this code for you