#crujaa_api

1 messages ยท Page 1 of 1 (latest)

lilac wedgeBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1331931575507619901

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

rigid swallow
#

Hi, let me help you with this.

#

I don't understand. What do you mean by "without generating a log"?
There's the payment_method.detached Event for this Request to detatch a PaymentMethod, the one that you shared - evt_1QWiDLL6x5zHDLJP6Q1oE6Np. However, since it's older than our retention period, you won't see it in the Dashboard anymore.

shrewd forge
#

Hey! Thank you for helping out ๐Ÿ™‡โ€โ™‚๏ธ
What I mean is that we have the event log for the detached card but we don't have the API log for that action:

#

For instance, in this case we do have a log for the API request to detach the payment method:

#

Regarding the retention period, the API logs show data older than the event log entry that detaches the payment method. So I think it's within the retention period.

rigid swallow
lilac wedgeBOT
shrewd forge
#

Yes, I can check the request via the link. It was just not linked to the customer then?

void cliff
#

hi! I'm taking over this thread.