#steven-tey_docs

1 messages ¡ Page 1 of 1 (latest)

whole saffronBOT
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glacial pelican
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Hello, you can do SC&T with any of the countries in the second doc. Both docs are accurrate but are speaking to subtlely different things. That first doc has a blurb that speaks to this a bit and actually links to the second doc

In most scenarios, your platform and any connected account must be in the same region. Attempting to transfer funds across a disallowed border returns an error. For information about cross-region support, see cross-border transfers.
So those 40 countries are ones where this flow can be done within the same region, because we support platform accounts in those countries. The cross-border transfers doc is speaking to all the countries, but that flow requires special configurations like recipient service agreements on all of the connected accounts, and you can't use features like on_behalf_of

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I will raise feedback about that difference being a confusing as is in the docs and am happy to answer further questions, I know that explanation wasn't the clearest either

ember lake
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Thanks for clarifying @glacial pelican! Does that mean that since we're a US platform using separate charges and transfers without the on_behalf_of param + we have recipient service agreements for all non-US connected accounts, we can send payouts to the 118 countries in the first doc?

glacial pelican
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Yep yep

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Recipient service agreement has legal implications, and unfortunately we only know the API side, not the legal side of this. So make sure to double check that it make sense for your business case. Our support team may be able to provide some guidance on this but at a point they may suggest you ask your own legal experts