benjamin_unexpected | Stripe Developers | Page 1

tepid adderBOT Jan 22, 2025, 2:06 PM

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odd star Jan 22, 2025, 2:07 PM

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hi there!

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I have a customer with an invoice that has a pdf url which returns 404 when requesting it.
can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs

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oh wait, you mean this link returns a 404?
https://pay.stripe.com/invoice/acct_1Qj0veGfPbcctygE/live_YWNjdF8xUWowdmVHZlBiY2N0eWdFLF9SY2YydEZ3bVNFSGcxWWRJQXpOOFZnS21PZUdzNUtpLDEyODA5NTQzMw0200q0yMliws/pdf?s=ap

mint horizon Jan 22, 2025, 2:08 PM

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Sadly, I can't access that. It is a customer that installed my app, I can't access the dashboard

mint horizon Jan 22, 2025, 2:08 PM

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odd star oh wait, you mean this link returns a 404? https://pay.stripe.com/invoice/acct_1...

yes

odd star Jan 22, 2025, 2:08 PM

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having a look

mint horizon Jan 22, 2025, 2:08 PM

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thanks

odd star Jan 22, 2025, 2:09 PM

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do you have this issue with just this invoice or all invoices?

mint horizon Jan 22, 2025, 2:09 PM

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Just this invoice

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(but from this customer, i only have this one invoice)

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This issue does not exist for other customers

odd star Jan 22, 2025, 2:10 PM

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got it

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that's strange. looking into this.

mint horizon Jan 22, 2025, 2:16 PM

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Thanks!

odd star Jan 22, 2025, 2:18 PM

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I managed to reproduce on my end. this happens because you deleted the customer associated with that Invoice

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but not sure if that's expected or not, still looking.

mint horizon Jan 22, 2025, 2:19 PM

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Interesting, I would not expect it to be possible to delete a customer that has invoices

odd star Jan 22, 2025, 2:22 PM

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here's the request where you deleted the customer:

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https://dashboard.stripe.com/logs/req_kwa1tezrwQ4QeM

odd star Jan 22, 2025, 2:47 PM

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and yes, it looks like it's expected to not be able to acces the invoice pdf after deleting a customer

#benjamin_unexpected