#rodney_api
warm lotusBOT
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- rodney_api, 1 hour ago, 28 messages
mental dagger
To clarify, the subscriptions target different APIs/features on our end, so it would be common for a customer to have one or both active
boreal wraith
Hi, we document some of the limitations for Customer Portal here: https://docs.stripe.com/customer-management#customer-portal-limitations. To clarify, are you asking if you can configure the Customer Portal to have different cancellation behaviors on these separate subscriptions on a single Portal? Or, something else?
mental dagger
Yes ideally on a single portal, but if it's possible to have multiple portals (one for each subscription type) on the same stripe account/environment that would work too
I've only been using the dashboard to test/manage the portal in our test environment, but it seems like it may be possible using the API and setting up an endpoint or something that returns a configured portal URL? https://docs.stripe.com/customer-management/integrate-customer-portal
Though I'm not seeing a way to specify product types or other distinguishing values
boreal wraith
Yeah what you're looking for is not supported. The Portal Configuration, https://docs.stripe.com/api/customer_portal/configurations/create would apply to all subscriptions.
warm lotusBOT
boreal wraith
You will need to build this logic on your end. I will also share this feedback with the team to enable subscription specific configurations.
mental dagger
Gotcha, thanks for checking/confirming
boreal wraith
Sure!
mental dagger
If this was a "dealbreaker" feature (I don't think it is), would it be possible to migrate one subscription type to another account? Or would it be less work to just not allow the customer portal and bake it into our page using elements?
runic crow
It'd be easier to just build your own "portal" page than managing subscriptions on two different accounts imo
mental dagger
cool that's kinda what I figured. We already do that to some extent with the usage-based subscription
runic crow
👍
mental dagger
thanks again for the help!