dmonn_unexpected | Stripe Developers | Page 1

plucky dragonBOT Jan 21, 2025, 8:02 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1331171947924684861

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

low kelp Jan 21, 2025, 8:02 AM

#

Fair warning, I've also opened a support case – but I reckoned it's intricate enough that it makes sense to ask here.

wheat edge Jan 21, 2025, 8:18 AM

#

Hi! Looking into this.

wanton shadow Jan 21, 2025, 8:38 AM

#

Hi @low kelp can you share with us the subscription ID?

#

Is it sub_1QU4v4EefV9my3r1HooemOq9 ?

#

So you paused the collection on Jan 2 https://dashboard.stripe.com/logs/req_dnH8QKJ9sfGjYo
, and resume it on Jan 16
https://dashboard.stripe.com/logs/req_4qHcvMB4VS50ZS

As far I can tell, you didn't pause and resume the same subscription on the same day.

#

Can you tell me the business objective that you want to achieve with Stripe billings? So that I suggest a solution accordingly.

#dmonn_unexpected