dev-josue_docs | Stripe Developers | Page 1

atomic fiberBOT Jan 21, 2025, 5:43 AM

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dev-josue_docs, 4 days ago, 8 messages
dev-josue_docs, 5 days ago, 7 messages

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strange citrus Jan 21, 2025, 5:46 AM

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Hi! In test mode, Stripe doesn’t automatically send customer emails.

https://docs.stripe.com/billing/revenue-recovery/customer-emails#test-your-configuration

Automate customer emails

Configure Stripe to automatically email your subscription customers when something goes wrong with their payment or payment source.

twin pasture Jan 21, 2025, 5:50 AM

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"To test your customer email settings, use email addresses that belong to your verified email domain or an active team member. If a test mode customer’s email matches either of those conditions, Stripe sends failed payment notifications, upcoming invoice reminders, trial ending reminders, and card expiring reminders in test mode."

Yes @strange citrus , However, I am somewhat confused on this documentation.

If customer's email is an active member, then stripe send notifications. Does notification here refers to email?

strange citrus Jan 21, 2025, 5:54 AM

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Yes, notification refers to emails.

twin pasture Jan 21, 2025, 5:56 AM

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The email that I attached to the customer is an active team member in stripe but it does not send an invoice to my email when it is created and send through stripe api. @strange citrus

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I'm somewhat confused it does not send since the email is an active team member. Does it not send an invoice?

strange citrus Jan 21, 2025, 6:04 AM

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What type of invoice email are you expecting to get?

#dev-josue_docs