james-voracio-commerce_api | Stripe Developers | Page 1

fallen deltaBOT Jan 17, 2025, 9:33 AM

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james-voracio-commerce_api, 1 day ago, 46 messages

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opaque scroll Jan 17, 2025, 9:35 AM

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👋 happy to help

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can you please share your code?

simple kettle Jan 17, 2025, 9:38 AM

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Hi Tarzan

opaque scroll Jan 17, 2025, 9:39 AM

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hi

simple kettle Jan 17, 2025, 9:40 AM

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I'm liaising with my senior dev while on this chat, obviously theres code in various places, it seems strange that all is fine now on mobile, but an issue on desktop, is its within apple at that point, we can't see any errors

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Do you know if there is any specific documentation that discusses how something might work different on desktop? It just seems odd that the Processing icon doesn't then change to the confirm on phone icon, it just shows white space

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This is pretty much the code we use for ApplePay

opaque scroll Jan 17, 2025, 9:48 AM

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are you using Stripe.js to add Apple Pay?

simple kettle Jan 17, 2025, 9:49 AM

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Yeh

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I've never actually tried ApplePay on desktop before, oversight really as our current integration is used on a live site

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sorry scrap that code, Jakub sent wrong code

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I deleted that message, copy and paste error by my dev, stripe AP code incoming...

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📎 message.txt

opaque scroll Jan 17, 2025, 9:55 AM

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I think there's an elements.submit() missing in your code

simple kettle Jan 17, 2025, 9:56 AM

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Can you advise where please?

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Is there a doc you can provide to compare to, for this missing bit?

opaque scroll Jan 17, 2025, 10:00 AM

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maybe not,

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do you have a hosted test version of your website that I could take a look at?

simple kettle Jan 17, 2025, 10:03 AM

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We have a test instance of the site, but I'd need to check the configure and provide access

opaque scroll Jan 17, 2025, 10:05 AM

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yes please do

simple kettle Jan 17, 2025, 10:06 AM

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ok seems it has the test credentials there, few mins please...

opaque scroll Jan 17, 2025, 10:09 AM

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take your time

simple kettle Jan 17, 2025, 10:10 AM

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We just need to push latest platform version to dev, won't take long

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I'll grab a latte while Jakub does this 🙂

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Ok latest deployed, doing a quick test

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Hmm strange, on the dev site, its showing pay with touch ID after the processing icon, but not on live

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Ok we open to pblic temporarility

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Ok we open to public temporarily

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opaque scroll Jan 17, 2025, 10:25 AM

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before you do that, if it's working on test

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would you mind deploying again to your live and retesting

fallen deltaBOT Jan 17, 2025, 10:26 AM

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simple kettle Jan 17, 2025, 10:26 AM

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They are running exact same version, just that test has test api creds

opaque scroll Jan 17, 2025, 10:26 AM

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the frontend code as well?

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is there any caching that might be making it use an older version perhaps?

simple kettle Jan 17, 2025, 10:27 AM

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Ok, well weird, so now live seems to be working as expected, so maybe was a glitch at ApplePay

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Note we didn't just deploy an update to live

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Yeh full platform, front end and manager - same aside from credentials of features and client content

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I'm testing again

errant tartan Jan 17, 2025, 10:30 AM

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hi! I'm taking over this thread.

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let me know if you have other questions

simple kettle Jan 17, 2025, 10:30 AM

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Hi, ok, why the thread takeover?

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Nothing has changed on live, so I can only assume that this was a temp glitch at ApplePay themselves

errant tartan Jan 17, 2025, 10:33 AM

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Hi, ok, why the thread takeover?
tarzan has to step away
I can only assume that this was a temp glitch at ApplePay themselves
hard to say. if you see the issue again, please let us know!

simple kettle Jan 17, 2025, 10:34 AM

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Could you advise on something else please

#james-voracio-commerce_api