#johan_api

1 messages · Page 1 of 1 (latest)

maiden hemlockBOT
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subtle river
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Can you share the request ID (req_xxx) of the error when you attempted to charge from the US connected account? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

limber pumice
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sure let me find this out!

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here it is! req_5CCrSQ82V2wO5z

subtle river
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Thanks for sharing!

From https://docs.stripe.com/connect/account-debits:

Stripe supports Account Debits only when both your platform and the connected account are in the same region (for example, both are in Japan). If you have interest in other regions, contact the sales team. Using Account Debits incurs an additional cost.

In your request, the platform account is IE, which is different region from US. That's why the Account Debit is not supported.

If you're interested in cross border account debit, I'd recommend writing to Support https://support.stripe.com/contact or Stripe contact person if you have any, so that they can check whether there is any relevant feature for you.

limber pumice
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perfect thanks a lot!

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I will contact them, thanks for the advice