idfk_best-practices | Stripe Developers | Page 1

spiral pecanBOT Jan 15, 2025, 9:09 PM

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acoustic mountain Jan 15, 2025, 9:10 PM

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One thing I thought of is adding a debit amount of the total refund and creating an invoice with a Refund item and a negative amount that should zero out the debit balance.

naive root Jan 15, 2025, 9:15 PM

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Hi there! Looking into this now

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So firstly, there is no way to refund an Invoice paid out of band. When an Invoice is paid out of band, we actually remove the PaymentIntent from the Invoice so there is nothing to create a refund against

acoustic mountain Jan 15, 2025, 9:19 PM

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Yes i see that and that's the issue i'm trying to resolve. Especially for the accounting department

naive root Jan 15, 2025, 9:20 PM

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Is your concern to refund the customer from your Stripe balance, or just to leave some indication that the Invoice was refunded?

acoustic mountain Jan 15, 2025, 9:20 PM

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The latter

naive root Jan 15, 2025, 9:23 PM

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I think adding some metadata to the Invoice is the only real option. The Invoice was paid outside of Stripe and the Invoice itself is the only real marker in Stripe, and we don't track refunds at the Invoice level - an Invoice can't have a "refunded" status:

https://docs.corp.stripe.com/api/invoices/object#invoice_object-status

acoustic mountain Jan 15, 2025, 9:24 PM

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I guess the refund is not reflected accurantly in revenue recognition?

naive root Jan 15, 2025, 9:29 PM

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I'm sorry but we don't know much about revenue recognition here, as we're focused on integration questions. If you reach out to support they would be able to provide an answer

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https://support.stripe.com/

acoustic mountain Jan 15, 2025, 9:31 PM

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I just found it. This would debit the product that was on the invoice -- not increase the customer's credit amount

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thanks.

naive root Jan 15, 2025, 9:36 PM

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Yes, a Credit Note will create a paper trail for you here. The corresponding doc is here if you need more detail: https://docs.stripe.com/invoicing/dashboard/credit-notes#creating

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and this can be done in the API as well: https://docs.stripe.com/api/credit_notes/object#credit_note_object-out_of_band_amount

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