taha_docs | Stripe Developers | Page 1

red cloakBOT Jan 14, 2025, 5:26 PM

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oblique crystal Jan 14, 2025, 5:30 PM

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Hello! To clarify, what specific part of this is blocking you? Where are you getting stuck?

crystal lodge Jan 14, 2025, 5:33 PM

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I am unable to receive any callbacks for updates (e.g., onReportAvailableUpdate, onReportReaderSoftwareUpdateProgress)

oblique crystal Jan 14, 2025, 5:35 PM

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Is this on Android?

crystal lodge Jan 14, 2025, 5:38 PM

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Yes it is on Android

oblique crystal Jan 14, 2025, 5:39 PM

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Okay, so do you have a MobileReaderListener set up to receive the onStartInstallingUpdate callback?

crystal lodge Jan 14, 2025, 5:42 PM

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Yes, I do have a MobileReaderListener set up in my code. I am passing mobileReaderListener as the usbReaderListener in the ConnectionConfiguration.UsbConnectionConfiguration. I use this configuration when calling Terminal.getInstance().connectReader.

oblique crystal Jan 14, 2025, 5:45 PM

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Right, but do you have onStartInstallingUpdate implemented? https://stripe.dev/stripe-terminal-android/external/com.stripe.stripeterminal.external.callable/-mobile-reader-listener/on-start-installing-update.html?query=open fun onStartInstallingUpdate(update: ReaderSoftwareUpdate, cancelable: Cancelable?)

crystal lodge Jan 14, 2025, 5:48 PM

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Yes I have onStartInstallingUpdate as well as onFinishInstallingUpdate and onReportReaderSoftwareUpdateProgress

oblique crystal Jan 14, 2025, 5:51 PM

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Okay, so you're setting update in your SimulatorConfiguration to REQUIRED and then you call connectReader and your onStartInstallingUpdate function isn't being called?

crystal lodge Jan 14, 2025, 5:52 PM

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Yes that is correct.

oblique crystal Jan 14, 2025, 5:57 PM

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What have you tried as far as debugging?

crystal lodge Jan 14, 2025, 6:03 PM

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I have added logs to see that the reader is connected

oblique crystal Jan 14, 2025, 6:04 PM

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Do you have any logging at the beginning of onStartInstallingUpdate? Does that logging ever get called?

crystal lodge Jan 14, 2025, 6:07 PM

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Yes I do have a log for debugging right at the beginning of onStartInstallingUpdate and it never gets called

oblique crystal Jan 14, 2025, 6:08 PM

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Do your other callbacks in MobileReaderListener get called as expected?

crystal lodge Jan 14, 2025, 6:12 PM

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I do receive onBatteryLevelUpdate and others like onRequestReaderInput

oblique crystal Jan 14, 2025, 6:15 PM

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Hm, okay, strange. I recommend you file an issue here with exact reproduction steps so the folks who maintain the Android Terminal SDK can investigate: https://github.com/stripe/stripe-terminal-android/issues

crystal lodge Jan 14, 2025, 6:18 PM

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I tried using Terminal.getInstance().installAvailableUpdate() and for that onFinishInstallingUpdate gets called

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Okay I will file an issue

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