#chuchutrain7580_docs

1 messages ¡ Page 1 of 1 (latest)

zenith mesaBOT
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languid frigate
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Hello! No, I don't believe there's any way to set a length limit. Can you tell me more about why you want a limit on that field?

languid frigate
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@livid ravine You around?

livid ravine
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hello, i am around sorry! i didn't get the notfication

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The character limit is important to us because we send the shipping address to an external vendor where they only accept a name of certain character limits (e.g. 255 characters)

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If they reject the shipping address, it means that the order that the customer has been placed with us will not be shipped

languid frigate
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That's something you'll need to handle on your end. You'll either need to truncate or otherwise reject/transform the name value to fit under that limit on your end, or you'll need to switch to your own form instead of using the Address Element.

livid ravine
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Thank you for confirming, and yes that's an option that we will look into. thankyou

languid frigate
livid ravine
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Great, thanks for those links. Can I also get a confirmation that we can't 'inject' an error message to the individual fields in the Address Element?

languid frigate
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Correct.