#mni-santiago_api

1 messages ¡ Page 1 of 1 (latest)

limber hullBOT
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winter lynx
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Hi there

thin folio
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Hi!

winter lynx
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Could you share a refund ID for a recent refund where an email wasn't automatically sent?

thin folio
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yes of course, pi_3QfkUzPSVJmC22mA1v7sZ4Qa

winter lynx
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That's a PaymentIntent ID but should get me to the right place

thin folio
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Maybe this? re_3QfkUzPSVJmC22mA1uFK9s0w

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It's from a sandbox environment

winter lynx
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Sorry for the delay! This is expected; most customer emails are not sent out in test mode/sandboxes

thin folio
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So the refund was called correctly from my server? Could something similar happen in production?

valid spear
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bc1qd575n7jhkw8yq8pc2gucmy0mvdut6js7z2savq

limber hullBOT
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@valid spear looks like you're in the wrong place, this thread is for someone else's question.

Note that posting inappropriate messages in other people's threads is against the rules. No worries if this was just an honest mistake, but anyone who violates the rules multiple times will be removed from this server.

winter lynx
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Yes, the Refund was created and has a status of succeeded. In production, customers will receive Refund emails since you have the setting on to send Refund emails and this customer has a saved email

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@valid spear plese stop sending messages here

thin folio
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Okey! Thank you so much

winter lynx
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@valid spear if you have a question, plese use one of the buttons in #help