#goliath1879_best-practices
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stoic patrol
hi there!
I want to void the invoice and prevent charging the customer twice on the same invoice.
I'm not sure I follow. why would the customer be charged twice? can you give a concrete example of the issue?
steep chasm
Sure.
I meant when the customer is in processing state on Stripe, since the customer didn't wanted to wait, he settled his invoice through different medium like bank transfer or buy prepaid credits. In this case, the local invoice in my system is already settled while the invoice generated on Stripe is still in processing state. I wish to mark it void but I can't
stoic patrol
the invoice generated on Stripe is still in processing state. I wish to mark it void but I can't
yes I don't think you can void an Invoice in a processing state. have you tried? did you get an error? if so, can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs
steep chasm
Yeah I tried I do get an error
it throws invalid_request_error
My question is what can be the best practise to do in such scenario? Is there a webhook which i can listen to when the state of the invoice changes
stoic patrol
My question is what can be the best practise to do in such scenario?
on Stripe end? not much. you would need to tell your customers to just wait instead of trying to pay twice.
Is there a webhook which i can listen to when the state of the invoice changes
sure:invoice.updated
steep chasm
okay thanks