#curse_webhooks
lavish forgeBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1326992420587700277
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- curse_charge-receipt-number, 25 minutes ago, 17 messages
vague shell
Hi there! Looking now.
To be clear, you're looking for the receipt_number parameter on the Charge, correct?
balmy glacier
yes or any other webhook that bring that to me
vague shell
The receipt_number parameter on the Charge is populated at the time that the receipt is sent. So it may be that webhook events such as charge.succeeded may have a copy of the Charge with a receipt_number: null. We're aware of this and we're working to improve the speed at which receipts are generated and the receipt number populated.
If you receive an event where the Charge's receipt_email is null, you should retrieve the Charge from the api to find it
balmy glacier
but shouldnt I receive the email already with the receipt?
it is past around 40 minutes already
and the receipt_email was not null, the email is present, but if I rely on the email to be sent in order to retrieve the receipt number it can be very trick, in situations like that that I have never received the email: "receipt_email": "support@innerworld.live", "receipt_number": null,
vague shell
Apologizes, that was a typo - that should have been receipt_email
balmy glacier
so even the webook doenst update, which API should I can to retrieve that information?
should I call**
vague shell
I'd suggest checking the email address that was used on this Charge if you haven't received the receipt email at the expected email address, and also to check your spam folders in that case. If you still can't find it, you should reach out to Stripe Support for help at https://support.stripe.com/?contact=true
https://dashboard.stripe.com/payments/pi_3QfQajCVvrXPcWZm1cGw2Roq
And for retrieving the Charge you should use the "Retrieve a Charge" API:
balmy glacier
yea it is not on spam.. so I will try to retrieve it before opening any support ticket, thank you