#nolan-thach-nguyen_webhooks
trail muskBOT
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- nolan-thach-nguyen_api, 6 days ago, 10 messages
brave flame
canceled is the terminal status and can't be changed.
The subscription was canceled on 2025-01-02 09:32:32 UTC, but the invoice was only paid on 2025-01-02 12:54:37, which was around 3 hours after the cancelation. Once the subscription was canceled, it can't be activated anymore
steady ermine
Can I manually create a new subscription (same product, same price) with 1 year free to replace old subscription on dashboard?
And do we have any way to prevent customer to process payment for invoices from canceled subscription?
brave flame
Can I manually create a new subscription (same product, same price) with 1 year free to replace old subscription on dashboard?
You can create the subscription in the Dashboard with 100% off coupon. Here are some references:
I'd recommend giving a try in the test mode first before performing in live mode