#iceman_api
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torn shoal
Hello! I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with questions about connectors better than I can: https://support.stripe.com/contact
sweet lintel
Thanks!
I tried they weren't effective, I know SOMEONE is developing that connector package, do you have insight into roadmap? or can you give me contact to someone who might?
torn shoal
The people who work on that connector have a support queue they respond to, and the way to get into that queue is to contact support. It sounds like maybe your support request was misunderstood or misrouted. I recommend trying again. Include as much detail as possible about the specific thing you're asking about, and make sure it's clear you're asking about a connector, including the specific details (including version) of the connector you're using.
sweet lintel
my second question is when I list out multiple coupons on a single sub, do they reliably happen in top down order? i.e. coupon 1 is 5% off and coupon 2 is $20 off. the 5% comes before the $20?
FYI i did above and was routed here by my AM
torn shoal
To clarify, you're asking about listing via the API?
Meaning you're using this API? https://docs.stripe.com/api/coupons/list
Can you give me the name of your AM so I can coordinate with them and see if I can find your support case?
sweet lintel
Matthew Demm
tHANK YOU
no i meant the json array of coupon ids in the request just used the word "list"
i.e. a create subscription request
with coupon array that has multiple
or the field is discounts.coupons to be more specific i think
torn shoal
Are you talking about adding multiple discounts to a Subscription when you create the Subscription? https://docs.stripe.com/api/subscriptions/create#create_subscription-discounts
torn shoal
I'm not sure I understand. I don't think the order matters? What are you seeing when you try this in test mode?
sweet lintel
if you apply 5% first vs 10$ it effects the total discount
torn shoal
To clarify, you tried this in test mode with the 5% off first and the $10 off second, then you tried it again with the $10 off first and the 5% off second and got different results?
sweet lintel
yes the only thing i see consistently is percent goes first then $ amount but if i use multiple percentages i havent found pattern
torn shoal
Can you give me the two Subscription IDs from test mode where you reversed the order?
sweet lintel
do you have doc on this?
I dont have those with me, I can come back with them if you need them for the example
(need another person who is in meeting)
so you dont have documentation on the order of application based on request structure/params?
torn shoal
We do have documentation on this feature, but it doesn't mention anything about the order mattering that I can see: https://docs.stripe.com/billing/subscriptions/coupons?dashboard-or-api=api#stackable-coupons
torn shoal
Not that I've found so far. When I do find the answer I'm going to flag that those public docs should be updated, though.
sweet lintel
please let me or Matt know if you get progress status on that connector "update"
torn shoal
Matt is working on getting you an answer to the connectors question.
You should hear from him at some point on that.
sweet lintel
Thank you!