#milov_best-practices
white knotBOT
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- milov_api, 5 days ago, 5 messages
forest widget
midnight hazel
Stuck on this screen. How does the user progress from here?
wispy fossil
👋
Checking...
white knotBOT
wispy fossil
Stuck on this screen. How does the user progress from here?
Actually your integration need to cancel the display:
Actually your integration need to cancel the display:
https://docs.stripe.com/terminal/features/display#:~:text=To clear reader,endpoint.
midnight hazel
Good point for after a payment is proceesed. But how does the user progress from the cart to payment?
prisma spruce
Hi 👋 jumping in as my teammate needs to step away soon.
I'm pretty sure your integration will need to advance the state of the reader, I don't think that's something the customer can do, but am working on double checking that.
midnight hazel
Got it that just seems a bit odd, shouldnt there be some button after the customer reviews the cart they can click next and enter their payment?
prisma spruce
Are you comfortable confirming the country your Stripe account is based in here?
I do see that we support pre-dipping, but that it's restricted to US transactions:
https://docs.stripe.com/terminal/features/display?terminal-sdk-platform=server-driven#pre-dip-a-card
Based on the screenshot you shared, it looks like you're seeing the pre-dip disabled behavior:
https://docs.stripe.com/terminal/features/display?terminal-sdk-platform=server-driven#pre-dip-disabled
in which case it isn't expected for the customer to be able to progress the transaction. Though I can see how that would be beneficial and can file feedback with our teams indicating that you'd be interested in seeing that behavior introduced in the future.
midnight hazel
We're based in the US