#videovillain_trials

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spark fulcrumBOT
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red gulch
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We want to quickly give all users a free 2 weeks when they go to subscribe.
How are you integrating Stripe Subscription ?

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You can give 2 weeks trial

spark fulcrumBOT
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videovillain_trials

agile juniper
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Hello

left imp
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Hi ๐Ÿ‘‹ jumping in as my teammate needs to step away soon. I'd suggest adjusting your code that you use to create Subscriptions to include a two-week trial period, as shown in the guide my teammate linked to, for as long as you'd like to do that.

agile juniper
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thansk

left imp
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Any time!

agile juniper
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but will that work for current users too?

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sorry, i meant the reverse

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for new users coming in

left imp
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Can you elaborate? Are you using our SDKs to create Subscriptions for your new users? If so, then changes you make to your code to create those Subscriptions should apply for newly created Subscriptions that are created from that code.

agile juniper
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we are using the api on the backend and elements on the frontend

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currently, we give all users a free account as they sign up, but we wont to instead give everyone a free 2 weeks with a different plan, and also add 2 weeks to current users

left imp
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So you want to adjust your code to add a free trial for new subscriptions, and also make adjustments to existing Subscriptions to add a 2 week trial to all of them?

agile juniper
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yes

left imp
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Okay, what have you tried so far, what problems are you running into?

agile juniper
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sorry, I think we got it from the link ๐Ÿ˜„

but I have another question if you're up for it

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we onboard stripe connected accounts but they end up going through some rough security checks that don't seem to make any sense for them to have to go through. how are other companies and apps getting past those checks so quickly and easily? things like this ('ll send some images)

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like... that's questions for us as a business... not for people we are trying to onboard to be digital coaches on our platform

left imp
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I don't know what those questions are, as far as I'm aware they aren't part of our onboarding flow. Where are you seeing those being surfaced?

agile juniper
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they are for sure form you flow

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they are part of the security check form here in japan

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here is the starting point: